Shipping

Dakota Garage Door LLC ships using United States Postal Service (for packages under 2 pounds and shipments to PO boxes, APO/FPO addresses, US Territories, Alaska and Hawaii) or UPS (for everything else).

Your order will be shipped as soon as possible. Most orders are shipped on or before the next business day. It is rare, but sometimes unavoidable delays may occur.

Most orders are shipped within one business day. Most orders arrive within 5 business days. Business days are days on which most businesses are operating - i.e. week days excluding holidays.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately. Do not ship damaged items back to us! This must be handled by the shipping company. If you send damaged items back to us, you may not receive a refund or replacement.

This is very important: to receive a refund or replacement of damaged items, make sure you contact us about any damaged shipments and let us handle getting the items picked up.

Returns

Dakota Garage Door LLC offers a 30-day 100% money back guarantee on unused merchandise.

If you would like an exchange, please make arrangements with us to return the item(s) you do not want, and order the item(s) you do want from this web site.

Of course, return shipping charges are not covered by our refund.

Returns must be accompanied by a copy of the packing slip, without exception. So save your paper work, please.

Send returns to the following address:

Dakota Garage Door LLC
Returns Department
1701 1st Avenue North, Unit B
Fargo, ND 58102

If you choose to mail your shipment via the US post office, please insure the package. If it is not insured and it is lost or damaged, we cannot honor the refund. FedEx and UPS ground automatically insure packages for up to $100.

Warranty

All products purchased from Dakota Garage Door LLC are warranted against defects in material and workmanship for the life of the product. This warranty is offered exclusively by Dakota Garage Door LLC for our customers only.

This warranty is limited to repair or replacement upon return of the damaged item to Dakota Garage Door LLC. We will repair any item that proves to be defective in materials or workmanship. If a defective item is not possible to repair, we will replace it.

This warranty does not cover damage due to rust, abuse, mishandling or normal wear.

Warranty claims must be accompanied by a copy of the packing slip, without exception, so save that paper work!

Send your item to the following address:

Dakota Garage Door LLC
Warranty Claims
1701 1st Avenue North, Unit B
Fargo, ND 58102

If you have questions or need further information, please contact us. We are always happy to help.